Legal notice

Privacy policy

1. Introduction

Lears Equine Supplies is committed to protecting your privacy and handling your personal data responsibly in accordance with UK GDPR and the Data Protection Act 2018.

2. Information we collect

We may collect:

  • Name
  • Billing and delivery address
  • Email address
  • Phone number
  • Payment information
  • Order history
  • IP address and device information

3. How we use your information

We use your information to:

  • Process orders
  • Deliver products
  • Provide customer support
  • Improve our website and services
  • Prevent fraud
  • Comply with legal obligations

If you opt in, we may also send marketing emails.

4. Payment information

Payments are processed securely through third-party payment providers. We do not store full payment card details.

5. Cookies

Our website may use cookies to:

  • Improve website functionality
  • Analyse website traffic
  • Remember customer preferences

You can manage cookies through your browser settings.

6. Sharing your data

We may share data with:

  • Delivery couriers
  • Payment processors
  • IT and website service providers
  • Legal or regulatory authorities where required

We do not sell your personal data.

7. Data retention

We retain personal information only as long as necessary for:

  • Legal obligations
  • Tax and accounting purposes
  • Customer service requirements

8. Your rights

Under UK GDPR, you may have the right to:

  • Access your data
  • Correct inaccurate information
  • Request deletion of your data
  • Restrict processing
  • Object to marketing communications

To exercise these rights, contact us at: sarah@learsquinesupplies.co.uk

9. Security

We take reasonable technical and organisational measures to protect your information from unauthorised access, misuse, or disclosure.

10. Changes to this policy

We may update this Privacy Policy from time to time. Changes will be posted on this page.

11. Contact us

If you have questions about this Privacy Policy or your personal data, contact:

Lears Equine Supplies
Email: sarah@learsquinesupplies.co.uk
Address: Stanley Nook Farm, Aspull, Wigan WN2 1YH